Maintaining positivity for residents and homecare clients

We’re delighted to kick off a new initiative to show the smiling faces of our staff behind their masks to help our residents and clients recognise their support and maintain positivity. Aptly named Birchwood Smiles, every team member will be wearing a lanyard around their neck, with a large picture of their smiling face on it. This will help them to engage with residents and clients, even when wearing full PPE.

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