At Birchwood House, our residents and staff are both very important to us. We have kind, caring staff who know all the residents well and our small size promotes a real family feel in the home. We believe this is one of our real strengths and why our residents love being with us. If you come for a visit, it’s very likely that you will find our staff spending time with the residents, engaging with them and listening to their stories.

We are a care home with qualified staff who genuinely care about our residents. You can feel the family vibe as soon as you walk through our doors, and that family feel is also felt between our staff. We want to make sure that everyone enjoys their time at our home and feels stimulated as well as cared for every day.

Read more to find out a bit about our senior members.

I like working at Birchwood because every day you learn more from the residents about their lives and experiences as you build relationships with them. The staff are wonderful and we will do whatever we can to help one another to ensure the smooth running of the home and making the residents feel cared for and appreciated and their time here fulfilling.

Donna (Kitchen Assistant)


Manager of Birchwood House

Helen has worked in care for over 20 years and is proud to say she has been at Birchwood House for 10 of those. She oversees the overall running of the home and feels working at Birchwood House is like working with an extended family.

She loves spending time with residents, listening to and engaging with them and hearing about their interesting lives and the stories they have to tell.


Deputy Manager

Claire started her career in care at the age of 18 by volunteering to work the night shift with her mother. She took to it instantly helping and chatting with residents during the night and 21 years later she still works in the industry that she loves and thrives in; each day is different full of new challenges.


Team Leader

Sian has worked in care since she was 17 and hasn’t looked back. She has been completing her NVQ3 and has self- taught British sign language. She worked in supported living placements before returning to residential care. Sian loves what she does and can’t see herself doing anything else!


Team Leader

Dionne first started working in care in 2010. She had been cleaning for a gentleman who developed dementia. His family arranged for carers to look after him but he locked them out and told them to go away. The family approached her and asked if she would consider caring for him.

10 years later and Dionne hasn’t looked back. She is still very passionate about her job and delivers a high quality of care. She loves the fact that she is able to make a difference to people’s lives and enjoys the challenges that come with the job and learning new skills every day.


We are always looking for patient and considerate staff to care for our residents. If you think you have what it takes to be a carer for Birchwood House, we would love to hear from you. Just click through to our career page to view our job opportunities or send us an email with your CV.

The main reason I like working at Birchwood is because I enjoy being with the residents, not just the personal care but the time that I spend with them, chatting to them and getting to know each resident individually. I also enjoy working with the team, they are so friendly and welcoming.

Gemma (care assistant)

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