At Birchwood House, our residents and staff are both very important to us. We have kind, caring staff who know all the residents well and our small size promotes a real family feel in the home. We believe this is one of our real strengths and why our residents love being with us. If you come for a visit, it’s very likely that you will find our staff spending time with the residents, engaging with them and listening to their stories.

We are a care home with qualified staff who genuinely care about our residents. You can feel the family vibe as soon as you walk through our doors, and that family feel is also felt between our staff. We want to make sure that everyone enjoys their time at our home and feels stimulated as well as cared for every day.

Read more to find out a bit about our senior members.

I like working at Birchwood because every day you learn more from the residents about their lives and experiences as you build relationships with them. The staff are wonderful and we will do whatever we can to help one another to ensure the smooth running of the home and making the residents feel cared for and appreciated and their time here fulfilling.

Donna (Kitchen Assistant)


Interim Manager

Claire started her career in care at the age of 18 by volunteering to work the night shift with her mother. She took to it instantly helping and chatting with residents during the night and 21 years later she still works in the industry that she loves and thrives in; each day is different and full of new challenges.


Team Leader

Dionne first started working in care in 2010. She had been cleaning for a gentleman who developed dementia. His family arranged for carers to look after him but he locked them out and told them to go away. The family approached her and asked if she would consider caring for him. 10 years later and Dionne hasn’t looked back.



“I came to work at Birchwood House in 1992 and started as a weekend kitchen assistant. I have had many roles at Birchwood from cleaning to working as part of the night staff and I am now the housekeeper. It gives me great satisfaction to knowing the house is clean tidy and running to high standards. The only time I left Birchwood House was to have my three lovely daughters but I have always returned with joy to be back. Birchwood House is a great place to work and has such a great family atmosphere.”



“I came to Birchwood House in April 2019 after over 30 years in the building industry I wanted a change. I now look after the day to day running of the maintenance and gardening, from redecorating to tending to the grounds. I enjoy talking to the residents about their pasts and love hearing the stories, I enjoy working with a great team.”



Elia comes from Naples, Italy, and has worked as a professional chef since he was 18. Whilst he’s certainly a master at producing Italian classics, he’s also excellent at creating a wide variety of nutritious dishes and cuisines to suit all tastebuds. You can find his top recipes, all cooked from scratch in our kitchen here at Birchwood House on our blog series, Elia’s Kitchen.


We are always looking for patient and considerate staff to care for our residents. If you think you have what it takes to be a carer for Birchwood House, we would love to hear from you. Just click through to our career page to view our job opportunities or send us an email with your CV.

The main reason I like working at Birchwood is because I enjoy being with the residents, not just the personal care but the time that I spend with them, chatting to them and getting to know each resident individually. I also enjoy working with the team, they are so friendly and welcoming.

Gemma (care assistant)

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