Meet the team

At Birchwood House, our residents and staff are both very important to us. We have kind, caring staff who know all the residents well and our small size promotes a real family feel in the home. We believe this is one of our real strengths and why our residents love being with us. If you come for a visit, it's very likely that you will find our staff spending time with the residents, engaging with them and listening to their stories.

We are a care home with qualified staff who genuinely care about our residents. You can feel the family vibe as soon as you walk through our doors, and that family feel is also felt between our staff. We want to make sure that everyone enjoys their time at our home and feels stimulated as well as cared for every day.

Read more to find out a bit about our senior members.

I like working at Birchwood because every day you learn more from the residents about their lives and experiences as you build relationships with them. The staff are wonderful and we will do whatever we can to help one another to ensure the smooth running of the home and making the residents feel cared for and appreciated and their time here fulfilling.

Donna (Kitchen Assistant)


Manager of Birchwood House

Helen has been working in care since 1999. She became a care assistant through her daughter who already worked in care and she has progressed from there.


Team Leader

Michaela has worked in hospitals in the Kent area for nearly 9 years working up from a domestic to senior support worker. She worked in different areas of the hospital from A&E to Dementia wards.


Deputy Manager

Claire started her career in care at the age of 18 by volunteering to work the night shift with her mother. She took to it instantly helping and chatting with residents during the night and 21 years later she still works in the industry that she loves and thrives in; each day is different full of new challenges.


Team Leader

Jess first started her career in care in 2012. Throughout her time in care she has worked in a Dementia Nursing home, has completed her NVQ level 2 and 3 and has completed numerous courses to aid her in her role. She enjoys spending time with the residents and listening to their stories.

Want to join us?

We are always looking for patient and considerate staff to care for our residents. If you think you have what it takes to be a carer for Birchwood House, we would love to hear from you. Just click through to our career page to view our job opportunities or send us an email with your CV.

Work for us

The main reason I like working at Birchwood is because I enjoy being with the residents, not just the personal care but the time that I spend with them, chatting to them and getting to know each resident individually. I also enjoy working with the team, they are so friendly and welcoming.

Gemma (care assistant)

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