Why we are care home experts

As nurses, both my wife and I are aware of the challenges of elderly care. We are 110% impressed with the care, support and love shown to our mother.

I feel my mother is very lucky to be in such a kind and caring environment.

We feel our father is well cared for and are able to talk to the Manager and all members of staff about his care. We feel he is safe and loved by all in the home and are very happy with the set up there.

Thank you for sight of mother's care plan – very perceptive of mothers' needs and of course well implemented on a daily basis. We are impressed with the care and gentleness shown to mother as her dementia is now advanced. We fully appreciate all that you do for her – in fact we are so delighted that we found Birchwood 2 years ago. All the staff are the very best we could have hoped for, making mother's twilight years safe and comfortable. Forever grateful.

Mother's care plan is very comprehensive and everything is done to make her comfortable. We would like to thank the staff for all their care and understanding.

I would like to thank you very much for looking after my mother so well in her final years. We know she was happy at Birchwood and considered herself fortunate to be in you care. We, like her, fully appreciated the sincere kindness and attentive care she received.

We would like to express our sincerest thanks for all you have done for my sister during her stay at Birchwood. We have been very appreciative of all your hard work and the real love and care you all devoted to her. Your staff were truly wonderful and we would like them to know just how much we appreciated them.

The way Dad was looked after at Birchwood was exceptional. I am trying to find the words; 'professional', 'high level of care' etc but Dad summed it up best: Bloody Angels he called you on a number of occasions. He liked the food too!

Your dedication, tolerance and love for our mother were most impressive.

I just wanted to say a huge thank you to you all for looking after my grandmother so beautifully over the last few months. It gives me great comfort to know that she was warm, happy and dignified.

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