Birchwood-House-testimonials-carehome-tunbridge-wells-resthome-kent-tonbridge

WHY WE ARE CARE HOME EXPERTS

“The home is situated in lovely grounds and the conservatory is a delight, especially at Christmas with the decorations. The staff are like a family to the residents and the level of care provided is exemplary, at all levels. The home is always clean and fresh and the in-house catering very good. As relatives of one of the residents, we could not ask for more!”

David T, son of resident, December 2020

“The care my dad receives at Birchwood is exceptional. The staff are so kind and caring and we know he is getting the best care and all that he needs. It is really hard trying to move a loved one into a care home but the team ay Birchwood ensured the process was dealt with both support and understanding for both Dad and us. Cannot recommend highly enough.  Thank you.”

Lucy A, daughter of resident, February 2020

“It is a great relief to me and my husband that Dad has settled in so well at Birchwood. We live in Lincolnshire and it is good to know that he is being looked after so well. He is happy, is motivated into doing activities. The home is always clean and such friendly staff. He enjoys the food too which he looks forward to. Thank you, everyone.”

Anne C, daughter of resident, February 2020

“My mother entered this care home at the age of 97 with many health and mental problems. She was always treated with great care, respect and dignity for the entire time she was there by all the staff. Myself and all her family members and friends were welcomed always by the caring staff. Communication from staff was excellent and I cannot speak highly enough of the staff and facilities at this care home.”

Judith M. (Daughter of Resident)

“Very homely atmosphere and very caring staff led by the manager. Excellent food, warm, bright rooms. First class care home.”

Bernadette A (Friend of Resident)

“Myself, my husband, my son and my daughter-in-law have all visited my mother in Birchwood House. It is a lovely place to visit. The staff always chat to us and welcome us. It is so clean and well run. My mother is a difficult person to please but is very content at Birchwood. She always says how lovely the staff are and how good the food is. We know she is safe.”

Jackie C. (Daughter of Resident)

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